CONTACT US 

Hello Gorgeous! Thank you for choosing Alison and Ivy! We can be reached by email or phone Monday - Friday 9:00am - 5pm CST.

Alison and Ivy Online Store
1552 West Carroll Avenue
Chicago, IL  60607-1012

+1.312.583.3200 (INTNL)
1.800.621.4445 (TOLL FREE)

Service@alisonandivy.com

 

 

INFORMATION 

  • All product is proudly made in the USA!
     
  • Sales tax is collected for shipments made to Illinois.
     
  • All personalized jewelry products are custom made-to-order items and take 7-10 business days from the day you order before 5PM CST to ship. Please allow an extra week for multi-diamond product i.e. monograms. Once completed, your item will be shipped according to your selected shipping method. Note: Shipping and production is only done on business days (Monday-Friday). Read more about Alison and Ivy Shipping here
     
  • Jewelry is custom made-to-order and is final sale only. We will repair or replace any pieces that are flawed due to a manufacturing error/defect to ensure your satisfaction. Read more about our policies here.
     
  • Production Shutdown times: Production shuts down the week after Dec 25 and the week of July 4. 

  • Want to sell A&I in your store, sign up to be a wholesaler here.