Hello Gorgeous! Thank you for choosing Alison and Ivy! We can be reached by email or phone Monday - Friday 9:00am - 5pm CST.

Alison and Ivy Online Store
1552 West Carroll Avenue
Chicago, IL  60607-1012

+1.312.583.3200 (INTNL)
1.800.621.4445 (TOLL FREE)




  • All product is proudly made in the USA!
  • Sales tax is collected for shipments made to Illinois
  • All personalized jewelry products are custom made-to-order items and take 7-10 business days from the day you order before 5PM CST to ship. Please allow an extra week for diamond product. Once completed, your item will be shipped according to your selected shipping method. Note: Shipping and production is only done on business days (Monday-Friday). Read more about Alison and Ivy Shipping here.
  • Jewelry is custom made-to-order and is final sale only. We will repair or replace any pieces that are flawed due to a manufacturing error/defect to ensure your satisfaction.
  • Production Shutdown times: Production shuts down the week after Dec 25 and the week of July 4.